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Refund Policy

Refund Policy

Your satisfaction is our priority. Learn more about our refund and resolution policy for fresh flowers, gifts, perfumes, and event services.

Our Commitment Promise

If you are not satisfied with your purchase from Flowrista, we will review your case and, where appropriate, provide a refund, resend the product, replace the item, or offer an alternative gift of equal value.

Fresh Flowers Policy Flowers

  • As we work exclusively with fresh flowers, the appropriate solution will be determined at our sole discretion based on the circumstances of each individual case.
  • Every request is carefully reviewed to ensure a fair and satisfactory resolution.

Resolution Timeline Timing

1 Working Day
Target resolution time for replacements & alternatives
7–10 Days
Bank processing time for approved refunds

Contact Us Support

If you require any further clarification or have any questions, please reach out to us:

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